Course curriculum

  • 1

    Registration Information

    • Registration Survey
  • 2

    1. A Story to Inspire

    • A Story to Inspire
  • 3

    2. The Importance of the 24-hour Sold Customer Follow-Up Call

    • The Importance of the 24-hour Sold Customer Follow-up Call
  • 4

    3. Our Core Value, Adding Value to your Customer

    • Our Core Value, Adding Value to your Customer
  • 5

    4. Our Training Framework, The 3 Selling Skills™

    • Our Training Framework, The 3 Selling Skills™
  • 6

    5. Preparation for Your Sold Customer Follow-up Call

    • Preparation for Your Sold Customer Follow-up Call
  • 7

    6. Making the Sold Customer Follow-up Call

    • Making the Sold Customer Follow-up Call
  • 8

    7. What if there is a Problem?

    • What if there is a Problem?